FAQs
Is the shipping free?
Yes! We offer 100% Free US Shipping on all orders. No minimum purchase required, and your shipping details will be automatically applied at checkout.
When will I receive my item?
Orders are typically processed within 24 Hours before they are shipped. Once your order has shipped, you'll receive tracking information so you can follow your package.
Estimated delivery times depend on your location and the shipping method selected at checkout. Please keep in mind that carrier delays, holidays, customs, or circumstances outside our control may occasionally affect delivery times.
Can I change or return my item?
If you need to make a change to your order, please contact us as soon as possible after placing your order. Once an order has entered processing or has been shipped, changes may no longer be possible.
Eligible items may be returned according to our Return & Refund Policy. Because our products are personal-use beauty items, returned hair must be unused, unworn, unaltered, and in its original condition.
For help with an order, contact us at support@aishagracebeauty.com and include your order number.